Publications
Journal Articles
The Best Ends by the Best Means: Ethical Concerns in App Reviews
- Authors: Lauren Olson, Neelam Tjikhoeri, Emitzá Guzmán
- Journal: Empirical Software Engineering
- Abstract: This study analyzes ethical concerns in users’ app store reviews, highlighting issues like censorship, identity theft, and safety. We collected five million reviews, manually labeled a sample, and found that ethical concerns are prevalent, often resulting in longer, more popular, and lower-rated reviews. Our findings suggest high potential for automated classification and emphasize the importance of considering ethical concerns in software development.
- Link: https://arxiv.org/pdf/2401.11063
Conference Papers
- Authors: Lauren Olson, Emitzá Guzman, Florian Kunneman
- Conference: 2023 IEEE/ACM 45th International Conference on Software Engineering: Software Engineering in Society (ICSE-SEIS)
- Abstract: We identified ethical concerns of marginalized communities about social platforms by analyzing 586 subreddits. Our findings show that these concerns primarily involve discrimination and misrepresentation, highlighting shortcomings in current software development practices. We also explored the potential for automatically classifying these concerns using natural language processing (NLP).
- Link: https://ieeexplore.ieee.org/iel7/10173779/10173870/10173905.pdf
Extended Abstracts
Custom Developer GPT for Ethical AI Solutions
- Authors: Lauren Olson
- Journal: Proceedings of the IEEE/ACM 3rd International Conference on AI Engineering - Software Engineering for AI
- Abstract: This project aims to develop a custom Generative Pre-trained Transformer (GPT) to help developers address ethical issues in AI engineering. The conversational agent will guide compliance with legal frameworks like the EU AI Act and GDPR, and offer alternative ethical perspectives. We outline the need for this tool, describe its design, and demonstrate its use, showing how it can help practitioners create AI solutions that meet legal standards and embrace diverse ethical viewpoints.
- Link: https://dl.acm.org/doi/pdf/10.1145/3644815.3644987